PAYMENT & DELIVERY INFO

Payment Methods

We accept the following payment methods for your convenience:

Bank Transfer

  • Direct bank deposits accepted
  • Please use your order number or invoice number as the reference
  • Allow 24-48 hours for payment verification

M-PESA

  • Pay securely using M-Pesa Paybill or Till Number
  • Instant confirmation upon payment
  • Simply select M-Pesa at checkout and follow the prompts on your phone
Deliveries by NKC Kenya

Delivery Information

Delivery Areas

We deliver nationwide across Kenya:

  • Nairobi & Environs: Next-day delivery available
  • Major Towns: 2-3 business days
  • Other Areas: 3-5 business days

Delivery Charges

  • Please view your quotation for the delivery fee applicable to your order, otherwise please contact us for a delivery quote.

Delivery Process

  1. Place your order online or via phone, or email
  2. Receive order confirmation via Email
  3. Make payment using your preferred method
  4. Your order is processed and dispatched
  5. Receive tracking information, if not delivered by our own vehicles
  6. Delivery to your specified address

Pickup Option

You can also collect your order from our walk-in showroom and store:

  • No delivery charges
  • Orders ready for pickup within 24 hours
  • Bring your order confirmation and ID

Order Processing Time

  • Orders are processed Monday to Friday, 8 AM - 4 PM
  • Orders placed after 2 PM will be processed the next business day
  • Weekend and public holiday orders will be processed on the next business day

Returns & Refunds

  • Items can be returned within 7 days of delivery
  • Products must be in original new condition, in original un-opened packaging, un-used
  • Refunds processed within 7-14 business days
  • Handling fee's may apply on items returned outside of the return period, or on items returned where there is no fault with the equipment.
  • Return shipping costs may apply
  • Please enquire about our full returns policy available on request.

Contact Us

For any questions about payments or delivery: