FAQ's

Here is a list of the most common questions we get at Nairobi Kitchen Care (NKC). 
If you don’t find the answer you are looking for here, then please feel free to reach out to us on any of our contact channels, for a fast response! 

GENERAL

Costs vary depending on several factors. Kitchen size, equipment selection, and customization needs all affect the final price. That’s why we offer personalized consultations to assess your requirements.

Contact us for a free consultation and detailed quotation. Our team will provide a quote tailored to your specific project and budget.

We provide commercial kitchen equipment for a wide range of businesses across Kenya. Our clients include restaurants, hotels, supermarkets, and bakeries. Additionally, we serve butcheries, institutional kitchens, coffee shops, and food processing businesses.

You’ll find our equipment in leading brands like Naivas, Quickmart, Java House, Artcafe, and Serena Hotels. Whether you’re starting a small café or upgrading a large hotel kitchen, we have solutions that fit your needs.

ADDRESS & SHOWROOM

Yes, you’re welcome to visit! Our showroom is at Allbid House on Mombasa Road, opposite Imaara Mall. You can see our extensive collection of commercial kitchen equipment in person.

Our knowledgeable staff will provide expert advice during your visit. They’ll guide you through product selection based on your specific needs. We’re open during regular business hours.

Our showroom is located at Allbid House on Mombasa Road, Nairobi. You’ll find us directly opposite Imaara Mall. Furthermore, we offer fast delivery services to all parts of Kenya.

Call us at 0725 351 079 to discuss delivery options for your location. Our team will provide you with accurate timelines and shipping details.

We partner with over 50 renowned global manufacturers. Our suppliers include Perforni, Technochil, Sirman, and Prokit. All equipment meets international standards for performance and durability.

Safety is a top priority in every product we supply. You can trust that each piece of equipment has been tested and certified to meet industry requirements.

SERVICES

Yes, we do! Our specialized design team creates smart 2D kitchen layouts for your space. These layouts help you visualize the final setup before construction begins.

We optimize workflow and maximize efficiency in every design. Our team considers your specific operational needs and spatial constraints. This planning approach saves you time and money in the long run.

Our technicians handle the complete installation process for you. They test all equipment to ensure peak efficiency after setup. Additionally, your staff receives training on safe operation and daily maintenance.

This comprehensive service ensures your kitchen operates flawlessly from day one. Moreover, proper installation and training reduce downtime and prevent costly repairs later.

Absolutely! Our on-site fabrication workshop builds custom equipment for your specific needs. We create stainless steel worktables, shelving, and production lines tailored to your requirements.

Local manufacturing offers several advantages. You get faster delivery, better quality control, and lower costs compared to importing. Plus, we can make adjustments quickly if needed.

SERVICES

Yes, we provide complete cold room and refrigeration solutions. Our services include design, installation, and commissioning. We handle walk-in cold rooms, blast freezers, and upright chillers or freezers.

Under-counter chillers and refrigerated display cases are part of our offering too. Each solution is designed for various commercial applications and temperature requirements.

TYPES OF EQUIPMENT

Our bakery equipment range covers everything you need for commercial operations. We supply deck ovens, rotary ovens, and spiral dough mixers up to 130kg capacity. You’ll also find planetary cake mixers, dough rollers, and pizza ovens in our collection.

We offer proofers and complete bakery setup solutions too. Whether you’re opening a small bakery or expanding an existing one, we have the right equipment for your production volume.

We supply comprehensive butchery equipment for commercial operations. Our range includes band saws, bone saws, meat mincers, and meat slicers. Additionally, we provide sausage fillers, vacuum packers, and refrigerated display showcases.

Cold storage solutions are also available for your butchery. These products help you maintain food safety standards while maximizing shelf life.

We offer a wide range of coffee machines and café equipment. Our collection includes espresso machines, coffee grinders, and water boilers. You’ll also find refrigerated display cases and blenders.

We provide complete café setup solutions for commercial operations. From a small startup to a busy franchise location, we have equipment that matches your service volume.

ORDERING & AFTER SALES

Delivery timeframes depend on your location and product availability. In-stock items can typically be delivered within days in Nairobi and surrounding areas. However, custom orders require additional manufacturing time.

For upcountry locations, delivery takes a bit longer. Contact us at 0725 351 079 for specific timelines based on your location and order details.

Yes, our dedicated support team is here for you. We ensure your equipment remains in optimal condition throughout its operational life. Our services include maintenance, spare parts, and technical support.

Training is also available to keep your staff updated on best practices. Consequently, your kitchen runs smoothly with minimal interruptions.

Please visit our Payment and Delivery page on our website for detailed information. You can also contact us at 0725 351 079 or email info@nkc.co.ke. Our team will explain payment options, delivery terms, and warranty coverage clearly.

We offer flexible arrangements to suit different business needs. Therefore, it’s best to discuss your specific situation with our sales team.